This Cookie Policy explains how River Roast Room uses cookies and similar technologies on riverroastroom.com to keep the experience smooth, secure, and tailored to your visit while respecting your privacy under Australian law.
River Roast Room ("River Roast Room", "we", "us" or "our") uses cookies and similar technologies on riverroastroom.com to deliver a high-performing, secure and consistent experience that reflects our riverside restaurant and card lounge environment.
This Cookie Policy describes what cookies are, which types we use, why we use them, and how you can control them. It should be read together with our Privacy Policy, which explains how we handle personal information more broadly in accordance with applicable Australian privacy legislation.
Cookies are small text files that are placed on your computer, tablet, mobile phone or other device when you visit a website. They are widely used to make websites function properly, work more efficiently and provide information to website owners.
Cookies can help a site remember your actions and preferences over a period of time, such as your selected language, location, or whether you have already interacted with a particular banner. On riverroastroom.com, cookies support everything from essential site performance and security through to analytics that help us understand how visitors move between pages such as the Fire & Roast Menu, Corporate Dining and The River Card Salon.
We use a combination of session, persistent and third-party cookies to operate and improve riverroastroom.com. These cookies fall into several functional categories.
Session cookies are temporary cookies that remain on your device only while your browser is open. They are deleted when you close your browser.
We use session cookies to support secure navigation across our site, to remember choices made during a single browsing session, and to help ensure that key experiences such as filling in our Secure Table Booking and enquiry forms feel consistent from page to page.
Persistent cookies remain stored on your device for a defined period or until you delete them. These cookies help us recognise you as a returning visitor.
On riverroastroom.com, persistent cookies may be used to remember your cookie preferences, store basic site settings such as your preferred view of content, and maintain analytics information that helps us understand repeat visits and long-term trends.
Third-party cookies are set by domains other than riverroastroom.com. These typically support analytics, performance monitoring, social integrations or embedded content.
Where enabled, third-party cookies may collect information about your browser, device and interactions with our pages, for example when you view embedded maps, follow social links or read news updates in our Corporate Dining and venue information sections.
We use cookies on riverroastroom.com for the following purposes:
These cookies are necessary for the website to function and cannot be switched off in our systems. They support secure browsing, basic navigation between sections such as About, Cuisine and Team, and the proper operation of forms and session management.
Analytics cookies help us understand how visitors use our site, which pages are most frequently viewed, which calls to action are effective, and whether visitors encounter errors. This information is aggregated and does not directly identify you, but it enables us to refine layouts, content and user flows to make our riverside venue information easier to explore.
Preference cookies remember the choices you make, such as acknowledging cookie notices, dismissing certain banners, or retaining your details when you return to continue an enquiry. This helps us present a seamless experience and reduces the need to re-enter the same information every time you visit.
Where used, marketing or engagement cookies may help measure responses to our campaigns, understand which content is most relevant to visitors, and support secure integration with our social or booking partners. Any such use is aligned with our privacy obligations and your stated preferences.
You remain in control of how cookies are used on your device. When you first visit riverroastroom.com, you may see a cookie banner or settings panel that allows you to accept or manage non-essential cookies.
Through our on-site cookie management tool (where available), you can typically:
You can update your preferences at any time by revisiting the cookie settings link or banner, if presented, and adjusting the toggles to reflect your choices. You may also manage cookies directly through your browser settings, as explained below.
Some cookies used on riverroastroom.com involve the processing of personal information, such as IP addresses, device identifiers or information you choose to provide via our forms.
Where cookies collect or are associated with personal information, we handle that information in accordance with our Privacy Policy and applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as relevant.
We seek to:
For further details on how we collect, use, disclose and secure personal information, please refer to our Privacy Policy.
We may allow selected third-party service providers to set cookies when you visit riverroastroom.com. These providers help us analyse website performance, host embedded content or support functionality such as maps and social media integrations.
Examples of activities that may rely on third-party cookies include:
These third parties may collect information about your online activities over time and across different websites. Their use of cookies and the information they collect is governed by their own privacy and cookie policies. We encourage you to review those policies if you would like more detail on how they handle your information.
You can usually configure your browser to accept, reject or delete cookies, or to notify you when a cookie is being set. If you disable or block certain cookies, parts of riverroastroom.com may not function correctly or may feel less tailored to your visit.
Instructions for managing cookies vary by browser, but the following steps are commonly involved:
For detailed, up-to-date instructions, you may wish to consult the help resources for your browser provider (for example, Chrome, Safari, Firefox, Edge or others). Disabling cookies may affect your ability to submit forms, preserve preferences or experience the site with full functionality.
We may update this Cookie Policy from time to time to reflect changes in our technology stack, how we operate riverroastroom.com, the cookies we use, or legal and regulatory requirements in Australia.
When we make material changes, we will take reasonable steps to bring the updated policy to your attention, for example by updating the revision date or highlighting changes on this page. Your continued use of our website after any changes become effective will be taken as acceptance of the revised Cookie Policy.
If you have any questions about this Cookie Policy, how we use cookies on riverroastroom.com, or our broader privacy practices, or if you wish to exercise your rights under applicable privacy law, you can contact us using the details provided on our Contact Us page.
When contacting us, please provide sufficient information for us to understand and respond to your request, including, where relevant, the date and time of your visit, the pages you were accessing and the browser or device you were using.